Shipping policy

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of order delivery is divided into two parts:

    • Processing time: Orders will be processed within 1-5 business days of ordering and shipped out the next day after the processing day. (Under normal circumstances)
    • Shipping time: Free Shipping over $49.9, under $49.9 should pay $6.99 for shipping cost.
  • Shipping Cost
    You can see more of your order details and delivery information in your account at 

    bucolapa.com/. Firstly, you should register an account on the website. If products were marked as "free shipping", then you will not need to pay any shipping costs. For products without "free shipping", you need to use the online system to generate a shipping fee for your order. Please put the total number of items in your shopping cart and then click the Check Out page, finally you can find shipping fees for different shipping services.

    For further assistance please contact us at service@bucolapa.com
    Change Delivery Address & Cancel Order
    Please contact us as soon as you realize you need to change the delivery address or cancel the order as once it is shipped we cannot change the address. Contact Customer Service ( or email to service@bucolapa.com ) Now!
    What shipping methods do you offer and what is the estimated delivery date? Where can I check the shipping status of my order?
    Shipping from China Warehouse:
    Airmail and register airmail Area time
    United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom 7-15 business days
    Australia, New Zealand, Singapore 7-15 business days
    Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 7-20 business days
    Brazil, Russia, Mexico 15-35 business days
    Other countries 7-25 business days
    EMS All countries except those listed below 6-8 business days
    Brazil and Russia 10-25 business days
    Expedited Shipping*(DHL) 3-7business days worldwide. 3-7 business days

    Remote Areas - Delivery
    Can couriers deliver to remote areas?
    Yes, wherever you are, we will be able to deliver the products to you.
    FedEx or DHL might in some cases apply a nominal "remote area charge". This is very rare but can happen when your delivery address is too far from the main logistics centers.
    If your address is located in a remote area for the courier of your choice, we will contact you to discuss the issue. You will need to pay an extra $45 to cover the remote shipping fees from FedEx or DHL. However, if you do not want to pay any additional fees, we would suggest that you ship your order with Standard Shipping. We will refund you the difference in the shipping fee.